Delivery Information

Due to changes in global tariff policies, freight rates will change according to real-time policy changes. We will update the freight rates in real time. Please refer to this page for details.

Enjoy Free Shipping Service Over £129GPB Worldwide on All Orders.

Any orders placed after 2pm Monday – Thursday will be processed the next working day.

Any orders placed after 2pm Friday – Sunday and on Bank Holidays will be processed the next working day.


Country Delivery Type Cost
UK
(Excluding Nr. Ireland)
Standard 7 - 15 Days £11
Next Working Day Delivery Not Supported
Europe Standard 7 - 15 Days £11
USA Standard 7 - 15 Days £11
The Rest of the World Standard 10 - 15 Days £11

 

Country Delivery Type Cost
UK
(Excluding Nr. Ireland)
Express  3 - 7 Days £23
Next Working Day Delivery Not Supported
Europe Express 5 - 10 Days £23
USA Express 3 - 9 Days £23
The Rest of the World Express 5 - 10 Days £23

Unfortunately we are not able to ship to PO boxes.

Please note that international delivery times can vary, but we aim to deliver within 7 working days.

If you have entered the wrong address, your parcel may be returned to us by our courier. If so, you will then be recharged for re-sending your order. To avoid this happening, please enter your full and complete postal address and if you have made a mistake please email customerservices@extroandvert.com as soon as possible.

If an order is returned to us as a result of an incorrect address or a customer’s refusal to accept the delivery/failure to acknowledge cards left by Royal Mail, the customer is responsible for the costs to resend the order. We charge £4.95 to resend via Recorded Delivery.

We are unable to leave your delivery in an agreed safe place, parcels that require a signature will need to be signed for upon receipt at the delivery address.